The Hotpoint® AHES12D3XXA is a 42" Packaged Terminal Air Conditioner (PTAC) designed for efficient cooling and heating, featuring a 12,000 BTU cooling capacity and a 3.5 kW electric heat kit. Operating on 230/208V with an EER of 10.4, it uses eco-friendly R32 refrigerant and offers two fan speeds for both cooling and heating. Its user-friendly features include an auto-dimming display, coverless control panel, auto power recovery, and self-diagnostics. Built for durability and convenience, it has automatic emergency heat, freeze/frost protection, and a slinger ring condensate removal system. With a slide-in chassis, concealed manual vent control, and compatibility with remote thermostats, this white PTAC unit is ideal for through-the-wall installation in various settings.
Features:
- Dimensions: has a width of 42 inches, a height of 16 inches, and a depth of 21 inches, making it compact yet powerful for through-the-wall installation. Additionally, it has a net weight of 92 lbs, ensuring durability while remaining manageable for setup and maintenance.
- Customizable Comfort with 2 Fan Speeds & Temperature-Limiting Options: The unit allows users to adjust airflow with two fan speeds and set limits on temperature ranges, preventing excessive energy use.
- SmartFan & Auto Power Recovery: The SmartFan cycle optimizes fan operation for energy savings, while Auto Power Recovery restores previous settings after a power outage.
- Advanced Moisture & Condensate Management: The Slinger Ring Condensate Removal system helps evaporate excess moisture, reducing the need for external drainage and enhancing efficiency.
- User-Friendly Digital Controls with Auto-Dimming Display: The electronic control panel features an auto-dimming display, which reduces brightness in low-light conditions for an improved user experience.
- Reliable Heating with Automatic Emergency Heat: Ensuring uninterrupted warmth, the automatic emergency heat function activates if primary heating fails, maintaining room comfort.
- Freeze Sentinel & Overheat Protection: Automatic indoor frost control and overheat protection safeguard the unit from extreme temperature conditions, preventing operational issues.
- Self-Diagnostics & Remote Thermostat Compatibility: The built-in self-diagnostic system helps troubleshoot issues efficiently, while an optional remote thermostat can be installed for added convenience.
- Durable Slide-In Chassis & Concealed Manual Vent Control: The slide-in chassis design ensures easy installation and maintenance, while the hidden vent control allows fresh air intake when needed.
- Powerful & Reliable Performance: Operating on 230/208V, the unit delivers a cooling power of 1190/1160 watts and an electric heating output of 3,500 watts, making it ideal for demanding environments.
- Maximum Cooling BTU: The unit can cool a room up to a maximum capacity of 12,400 BTUs, making it ideal for medium to large-sized rooms.
- Minimum Cooling BTU: The cooling capacity can go as low as 12,200 BTUs, providing a reliable cooling range under varying conditions.
- Cooling EER (Energy Efficiency Ratio): The unit operates with an EER of 10.4/10.5, indicating a moderate to high level of energy efficiency, converting cooling energy input into effective output. This means you get more cooling power per unit of electricity consumed.
- Cooling Amperes: The unit draws 6.1 amps when operating at maximum cooling capacity and 5.8 amps when running at minimum capacity.
- Cooling Watts: The cooling wattage required for maximum and minimum cooling is 1190 watts and 1160 watts, respectively, ensuring that the system is not overly power-hungry while providing ample cooling.
- Heating Watts (Electric Resistance):The unit includes a 3.5 kW electric heat kit, delivering 3500 watts of heating power, ensuring warm comfort even in cooler weather.
- Maximum Voltage: This is the maximum voltage rating the unit can handle, typically used in regions with 230V electrical systems.
- Minimum Voltage: The unit can also operate at 208V, ensuring compatibility with a broader range of electrical setups in different regions.
- Fan Speeds: The unit offers two fan speeds for both cooling and heating modes, as well as a fan-only setting to provide airflow without heating or cooling. This flexibility helps adjust the room environment to your comfort needs.
- Fan Motor: The unit operates with a single fan motor, which drives the fan for all modes (cooling, heating, fan-only).
- Temperature Range: The adjustable temperature range is set between 62°F and 80°F, providing ample flexibility for controlling indoor temperatures to suit varying comfort levels throughout the year.
- Chassis Type: The unit features a slide-in chassis, which makes it easier to install and remove the unit for maintenance.
- Installation Type: The unit is designed for through-the-wall installation, making it a common choice for hotels, apartments, or buildings where external space for air conditioning units is unavailable.
- Discharge Grille: The 2-position discharge grille allows you to adjust the direction of the air output for optimal room circulation, ensuring the cooling or heating effect is distributed evenly.
- Outdoor Vent / Exhaust: The unit features an outdoor vent, allowing exhaust air to be vented outside, maintaining the air quality and reducing indoor humidity.
- "SmartFan" Fan Cycle: The SmartFan fan cycle adjusts the fan speed based on the current room temperature, optimizing energy use and comfort by automatically increasing or decreasing airflow as needed.
- Auto Power Recovery: After a power outage, the unit automatically recovers its settings, so you don’t have to reset everything.
- Freeze Sentinel: This feature protects the unit from freeze damage by automatically activating heat if the room temperature drops too low, ensuring the system functions optimally even in cold weather.
- Self-Diagnostics: The unit includes self-diagnostics to help detect and troubleshoot any operational issues quickly, helping prevent downtime and facilitating maintenance.
- Remote Thermostat Compatibility: The unit can be connected to a remote thermostat for more precise temperature control, although this requires an accessory kit.
- Refrigerant Type: The unit uses R32 refrigerant, a more environmentally friendly alternative to traditional refrigerants, which reduces global warming potential (GWP).
We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.
Shipping Addresses
To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:
Make sure that the delivery address is accurate.
If you want the shipment delivered to your business address, you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.
PO boxes shouldn't be specified as shipment addresses.
Freight carriers do not deliver to PO Boxes.
Businesses operating from home must use residential addresses and are charged accordingly for delivery.
When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.
In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,
Multiple Items
If you have multiple items in one order, we will dispatch your order once the items get restocked.
Shipping Partners
Your orders are delivered through our selected shipping partners. View All>
All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.
All returned items must be in brand-new condition, unused, and in original packaging.
Other Types of Returns
Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.
Final Sale & Non-Returnable Items
- Used supplies and equipment.
- Customized order items.
- Closeout products.
- Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
- Products available in aerosol cans
- Items containing flammable liquids
- Hazardous products
- Furniture.
- Products shipped to U.S. territories and areas outside the United States.
- Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.
Fees
Restocking fees
There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.
Additional Restocking Fees
In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund. View All>
Hotpoint® AHES12D3XXA 42" PTAC Unit with 3.5 kW Electric Heat Kit and Cooling Capacity of 12,000 BTU, R32, 10.4 EER, White, 230/208V
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The Hotpoint® AHES12D3XXA is a 42" Packaged Terminal Air Conditioner (PTAC) designed for efficient cooling and heating, featuring a 12,000 BTU cooling capacity and a 3.5 kW electric heat kit. Operating on 230/208V with an EER of 10.4, it uses eco-friendly R32 refrigerant and offers two fan speeds for both cooling and heating. Its user-friendly features include an auto-dimming display, coverless control panel, auto power recovery, and self-diagnostics. Built for durability and convenience, it has automatic emergency heat, freeze/frost protection, and a slinger ring condensate removal system. With a slide-in chassis, concealed manual vent control, and compatibility with remote thermostats, this white PTAC unit is ideal for through-the-wall installation in various settings.
Features:
- Dimensions: has a width of 42 inches, a height of 16 inches, and a depth of 21 inches, making it compact yet powerful for through-the-wall installation. Additionally, it has a net weight of 92 lbs, ensuring durability while remaining manageable for setup and maintenance.
- Customizable Comfort with 2 Fan Speeds & Temperature-Limiting Options: The unit allows users to adjust airflow with two fan speeds and set limits on temperature ranges, preventing excessive energy use.
- SmartFan & Auto Power Recovery: The SmartFan cycle optimizes fan operation for energy savings, while Auto Power Recovery restores previous settings after a power outage.
- Advanced Moisture & Condensate Management: The Slinger Ring Condensate Removal system helps evaporate excess moisture, reducing the need for external drainage and enhancing efficiency.
- User-Friendly Digital Controls with Auto-Dimming Display: The electronic control panel features an auto-dimming display, which reduces brightness in low-light conditions for an improved user experience.
- Reliable Heating with Automatic Emergency Heat: Ensuring uninterrupted warmth, the automatic emergency heat function activates if primary heating fails, maintaining room comfort.
- Freeze Sentinel & Overheat Protection: Automatic indoor frost control and overheat protection safeguard the unit from extreme temperature conditions, preventing operational issues.
- Self-Diagnostics & Remote Thermostat Compatibility: The built-in self-diagnostic system helps troubleshoot issues efficiently, while an optional remote thermostat can be installed for added convenience.
- Durable Slide-In Chassis & Concealed Manual Vent Control: The slide-in chassis design ensures easy installation and maintenance, while the hidden vent control allows fresh air intake when needed.
- Powerful & Reliable Performance: Operating on 230/208V, the unit delivers a cooling power of 1190/1160 watts and an electric heating output of 3,500 watts, making it ideal for demanding environments.
- Maximum Cooling BTU: The unit can cool a room up to a maximum capacity of 12,400 BTUs, making it ideal for medium to large-sized rooms.
- Minimum Cooling BTU: The cooling capacity can go as low as 12,200 BTUs, providing a reliable cooling range under varying conditions.
- Cooling EER (Energy Efficiency Ratio): The unit operates with an EER of 10.4/10.5, indicating a moderate to high level of energy efficiency, converting cooling energy input into effective output. This means you get more cooling power per unit of electricity consumed.
- Cooling Amperes: The unit draws 6.1 amps when operating at maximum cooling capacity and 5.8 amps when running at minimum capacity.
- Cooling Watts: The cooling wattage required for maximum and minimum cooling is 1190 watts and 1160 watts, respectively, ensuring that the system is not overly power-hungry while providing ample cooling.
- Heating Watts (Electric Resistance):The unit includes a 3.5 kW electric heat kit, delivering 3500 watts of heating power, ensuring warm comfort even in cooler weather.
- Maximum Voltage: This is the maximum voltage rating the unit can handle, typically used in regions with 230V electrical systems.
- Minimum Voltage: The unit can also operate at 208V, ensuring compatibility with a broader range of electrical setups in different regions.
- Fan Speeds: The unit offers two fan speeds for both cooling and heating modes, as well as a fan-only setting to provide airflow without heating or cooling. This flexibility helps adjust the room environment to your comfort needs.
- Fan Motor: The unit operates with a single fan motor, which drives the fan for all modes (cooling, heating, fan-only).
- Temperature Range: The adjustable temperature range is set between 62°F and 80°F, providing ample flexibility for controlling indoor temperatures to suit varying comfort levels throughout the year.
- Chassis Type: The unit features a slide-in chassis, which makes it easier to install and remove the unit for maintenance.
- Installation Type: The unit is designed for through-the-wall installation, making it a common choice for hotels, apartments, or buildings where external space for air conditioning units is unavailable.
- Discharge Grille: The 2-position discharge grille allows you to adjust the direction of the air output for optimal room circulation, ensuring the cooling or heating effect is distributed evenly.
- Outdoor Vent / Exhaust: The unit features an outdoor vent, allowing exhaust air to be vented outside, maintaining the air quality and reducing indoor humidity.
- "SmartFan" Fan Cycle: The SmartFan fan cycle adjusts the fan speed based on the current room temperature, optimizing energy use and comfort by automatically increasing or decreasing airflow as needed.
- Auto Power Recovery: After a power outage, the unit automatically recovers its settings, so you don’t have to reset everything.
- Freeze Sentinel: This feature protects the unit from freeze damage by automatically activating heat if the room temperature drops too low, ensuring the system functions optimally even in cold weather.
- Self-Diagnostics: The unit includes self-diagnostics to help detect and troubleshoot any operational issues quickly, helping prevent downtime and facilitating maintenance.
- Remote Thermostat Compatibility: The unit can be connected to a remote thermostat for more precise temperature control, although this requires an accessory kit.
- Refrigerant Type: The unit uses R32 refrigerant, a more environmentally friendly alternative to traditional refrigerants, which reduces global warming potential (GWP).
We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.
Shipping Addresses
To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:
Make sure that the delivery address is accurate.
If you want the shipment delivered to your business address, you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.
PO boxes shouldn't be specified as shipment addresses.
Freight carriers do not deliver to PO Boxes.
Businesses operating from home must use residential addresses and are charged accordingly for delivery.
When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.
In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,
Multiple Items
If you have multiple items in one order, we will dispatch your order once the items get restocked.
Shipping Partners
Your orders are delivered through our selected shipping partners. View All>
All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.
All returned items must be in brand-new condition, unused, and in original packaging.
Other Types of Returns
Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.
Final Sale & Non-Returnable Items
- Used supplies and equipment.
- Customized order items.
- Closeout products.
- Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
- Products available in aerosol cans
- Items containing flammable liquids
- Hazardous products
- Furniture.
- Products shipped to U.S. territories and areas outside the United States.
- Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.
Fees
Restocking fees
There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.
Additional Restocking Fees
In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund. View All>

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